Shipping policy

Shipping Policy

 

Thank you for shopping with Miss Florency Jewelry! We want to ensure that your shopping experience is as seamless and enjoyable as possible. Please review our shipping policy to understand how we handle the shipment of your precious jewelry.

 

  1. Processing Time:

 

All orders are processed within 15 business days (excluding weekends and holidays) after receiving payment and order confirmation. Customized or made-to-order items may require additional processing time, and customers will be notified accordingly.

 

  1. Shipping Methods:

 

We offer several shipping options to meet your needs. During the checkout process, you can choose the shipping method that suits your preferences.

 

  1. Shipping Costs:

 

Shipping costs are calculated based on the selected shipping method, the destination, and the weight of the package. The total shipping cost will be displayed during the checkout process before completing the order.

 

  1. Domestic and International Shipping:

 

We provide both domestic and international shipping services. For international orders, customers are responsible for any customs duties, taxes, or fees that may be applicable in their country. Please be aware of your country's import regulations before placing an international order.

 

  1. Order Tracking:

 

Once your order has been shipped, a confirmation email will be sent to you with tracking information. You can use this information to track the status and location of your package through our website or the courier's tracking system.

 

  1. Shipping Delays:

 

While we strive to ensure timely delivery, please be aware that shipping delays may occur due to unforeseen circumstances such as weather conditions, customs inspections, or other issues beyond our control. In such cases, we will do our best to keep you informed and assist in resolving any issues.

 

  1. Lost or Damaged Packages:

 

In the unfortunate event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to initiate an investigation and find a suitable resolution.

 

  1. Address Accuracy:

 

Customers are responsible for providing accurate and complete shipping information. Please double-check your shipping address during the checkout process. Inaccurate or incomplete addresses may result in delays or non-delivery of your order.

 

  1. Shipping Restrictions:

 

Some items may be subject to shipping restrictions based on the destination or local regulations. Please review any applicable restrictions before placing your order.

If you have any questions or concerns regarding our shipping policy, please feel free to contact us: info@missflorencejewelry.shop

 

Thank you for choosing MissFlorenceJewelry for your jewelry needs! We appreciate your trust and support.